Privacy policy

Privacy Policy

Hersheinbox acknowledges the trust that you place in us. We view protection of your privacy as a very important principle. We understand clearly that you and your personal information is one of our most important assets.

This Privacy Policy describes how Hersheinbox collects, uses, processes and stores your information through the website.

By accessing our website, you agree to our use of your personal information in accordance with this Privacy Policy. You also agree and consent to us collecting, storing, processing, transferring, and sharing your personal information with third parties or service providers for the purposes set out in this Privacy Policy. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. Any modifications or amendments will be effective immediately upon posting the updated Privacy Policy on the Site hence you are encouraged to review this Privacy Policy periodically, to stay up-to-date. You will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after such revised Privacy Policy is posted.

1) Information collected by us

Details provided by you - We collect information such as name, email address, delivery address, phone number, credit card/debit card and other payment instrument details provided to us by you when you set up an account or make a transaction with us.
Payment and Account Information - Your account history including all billing information and communications, username, passwords, payment history, order ID etc.

2) Use of the information collected by us

Purchase and delivery of orders - We use your personal information to accept and fulfill orders placed by you, deliver products, process payments, and communicate with you about orders, and promotional offers etc.
User Experience - We may also use information about your product preferences and interests in order to improve our site design and provide you with an enhanced shopping experience.

3) Cookies

Cookies are small data files that are automatically stored on your computer when you visit our website. Cookies are used to track the pages of the websites you have visited and do not retain any personally identifiable information such as your name, address or any credit/debit card information. We may use cookies to enable you to use certain website features such as to remember the items in your shopping cart, store your preferences, recognize you when you return to our website, track your orders etc. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting, you may be unable to access certain parts of the Website or unable to use some or all of our services. By using our website, you consent to our placement of cookies on your computer.

4) Policy regarding Children/Minors

Our platform is available only to persons who are 18 years of age and above and eligible to form a legally binding contract under the Indian Contract Act, 1872. Minors must use this platform under the supervision of a parent or a legal guardian only. We do not knowingly solicit or collect personal information from children under the age of 18.

5) Security Precautions

We ensure that Hersheinbox uses the highest degree of data security, while encrypting all the information. We maintain physical, electronic and procedural safeguards to protect your information.
All your information is protected on our secure servers against unauthorized access and data loss.

6) Third Party Disclosure

We may disclose certain information to third parties. This disclosure may be required for us to provide you access to our services.
We may permit certain trusted third parties to track usage and analyze data such as your IP address or domain name, and other parameters in the URL. This is collected solely to better understand website usage, and enhance user experience.
We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

7) Third Party Advertising

We may use third-party advertising companies and links to other websites in order to serve ads when you visit our Platform. These companies may use personally identifiable information about you and your visits to this and other websites. We are however not responsible for the privacy practices of these websites.

8) Trademark, Copyright and Restriction

The platform is controlled and operated by Hersheinbox. All material on this platform, including images, illustrations, audio clips, and video clips, information, graphics, logos, button icons, photographs, music, sound, video or any other material are protected by copyrights, trademarks, and intellectual property rights.

The material and digital, textual library on our website is solely for your personal, non-commercial use. Nobody has the right to copy/imitate, reproduce, republish, upload, post, transmit or distribute this material in any way, by email or other electronic means or on any social media platforms whether directly or indirectly.

Without our prior written consent any such use or modification of the materials, for any purpose other than personal, non-commercial will be considered as a violation of the copyrights, trademarks and other proprietary rights.

9) Personal information section

We collect user details like First name, Last name & Email Only, on our server(https://api.vajro.com) if you log in with Facebook and Google login on our mobile app to update our website.

10) Data Deletion and Amendment:

If you choose to delete your account and all associated data (or specific parts of it), send an email to customercare@hersheinbox.com requesting deletion of data. We'll process your request and delete all account data within 7 days. You will receive an email confirmation as soon as it is done.

11) Queries

If you have any query, issue, concern or complain in relation to the information stated in this Privacy Policy or regarding the use of your personal information please write to us at customercare@hersheinbox.com.

For any other queries, please write to us at info@hersheinbox.com.